At Global Research and Strategy Group, our goal is to build solid relationships with our clients, their success is our success. But don’t just take our word for it; here’s what our clients are saying about our professional service.
noted that Nosheen and Leslie were able to adhere to the set deadlines presented at the beginning of the project, while simultaneously working with a number of other clients. As their services were offered to us pro-bono, it is most admirable that we were given the same attention and courtesy as other paid clients.
On behalf of the Bermuda Chamber of Commerce, I strongly recommend Global Research and Strategy Group to all in need of services surrounding market research.
I have engaged them on projects for different organizations and have been more than pleased with the thoroughness of their approach, analysis and final report. They work hard to understand the client’s needs and will coach clients to ensure that the data meets the client’s objectives.
Dr. Leslie Steede and Nosheen Syed are making a difference in our community by their reputation for unbiased and reliable research which is often used to build understanding of this country’s needs. Both deserve credit for the undeniable good their work has provided Bermuda. I wish them well for the future.
At all times I have judged the work and services of Global Research to be of the absolute highest standard, clearly dealing and often going above and beyond the scope of requirements. I have found their work to be crisp, articulate and leading to logical and understandable conclusions.
Additionally, when asked to provide background or supplementary commentary, or elaboration on specific issues, further feedback has been promptly forthcoming and has added to my understanding of responses and specific subjects under focus.
BF&M’s Business Team was pleased and impressed with both the methodology and people we dealt with throughout the project. Their knowledge and experience was extremely helpful as they guided us throughout our customers satisfaction survey process. They were very thorough and flexible in developing a plan that suited our needs and unique requirements. The planned work and process were spelled out in detail in our contract and the statement of work objectives and expectations were met in full. I was most impressed with Global Research’s flexibility in adapting to BF&M’s specific needs and occasional variations in project pacing. They showed professionalism in all dealing with us and the members of our customer groups that they interacted with. The resulting research results and analysis from Global Research has helped shape our customer service program and approach for the past 3 years. The resulting investments have given us a return on our investment. I would not hesitate to engage and work with them again on any similar projects.
Dr. Leslie Steede and his team have been invaluable to us by providing the expertise that we need to undertake such projects as the Third Sector Manpower Survey and others, which provides in-depth knowledge to all of our stakeholders including the Government.
The Global Research team are always a pleasure to work with and we have become accustomed to their excellent service and project outcomes. They make us look good!
Their investment in Bermuda and Bermudians is another value we share with Global Research. This is a major differentiator from their competitors and an overwhelming factor in our decision to use their products and services in the future.
Global Research were able to meet our tight timeline and help us formulate an appropriate questionnaire, in order to “draw out” good data. We enjoyed our partnership.
We were also impressed with their frequent feedback and the professional tone of all their communication. What we found so impressive was their personal approach. Dr. Steede visited the School to follow-up and inquire how the company could assist further with the project. It was determined that an Executive Survey would be useful and a presentation to the Board of Trustees to allow them to ask questions about the results.
I am delighted to be able to recommend specifically the individuals mentioned above and the company in general.